/**************Format by Tony 2009-2-18 for Live Help 4.1***************/
var version = 4.1;
var v = 0;
if(urlLink==undefined){var urlLink;try{urlLink=window.location.href;}catch(e){try{urlLink=document.URL;}catch(e){urlLink="";}}}
/********************for clear swf object when close the ie window start*********/
window.onunload=function(){try{var m=navigator.userAgent.toLowerCase().indexOf("msie")!=-1;if(m){var lh=document.getElementById('topcmm_123livehelp');livehelp.removeChild(lh);}}catch(e){}}
/********************for clear swf object when close the ie window end*********/

var init_room;
var init_url;
var init_nickname;
var init_preColor;
var init_staff;
var init_dc;
var init_color;
var init_dc_skin;
var SELECT_NO_DC_NO_POPUP="You do not need to embed any code!";
var NOT_DISPLAY_ONLINE_STATUS="3";		//3 is the id for No Button
var DISPLAY_ONLINE_STATUS_TEXT="4";
var CLIENT_ASSIGN_DEPT="1";	
var CLIENT_ASSIGN_STAFF="2";	

/**************************for open swf method start******************************/
function getParameter(arg){arg=(arg=="")?(arg+"?"):(arg+"&");return arg;}

function openSWF(urlValue,widthValue,heightValue,divId,flashId)
{
	init_room="";
	var indexOfSWF=urlValue.indexOf('.swf');
	var indexOfInterrogation=urlValue.indexOf('?');
	var ieURL="";
	var otherBrowserURL="";
	var swfURL="";
	var parameter="";
	if(indexOfInterrogation!=-1)
	{
		swfURL=urlValue.substring(0,indexOfInterrogation);
		parameter=urlValue.substring(indexOfInterrogation);
	}
	else
	{
		swfURL=urlValue;
	}
	if(init_room!=undefined&&parameter.indexOf("init_room")==-1)
	{
		if(init_room!=0)
		{
			parameter=getParameter(parameter);	
			parameter+="init_room="+init_room;
		}
	}
	if(init_url!=undefined&&parameter.indexOf("init_url")==-1)
	{
		parameter=getParameter(parameter);	
		parameter+="init_url="+init_url;
	}
	if(init_nickname!=undefined&&parameter.indexOf("init_nickname")==-1)
	{
		parameter=getParameter(parameter);
		parameter+="init_nickname="+init_nickname;
	}
	if(init_preColor!=undefined&&parameter.indexOf("init_preColor")==-1)
	{
		parameter=getParameter(parameter);
		parameter+="init_preColor="+init_preColor;
	}	
	if(init_staff!=undefined&&parameter.indexOf("init_staff")==-1)
	{
		parameter=getParameter(parameter);
		parameter+="init_staff="+init_staff;
	}	
	if(init_dc!=undefined&&parameter.indexOf("init_dc")==-1)
	{
		parameter=getParameter(parameter);
		parameter+="init_dc="+init_dc;
	}	
	if(indexOfSWF!=-1)
	{
		ieURL=swfURL.substring(0,indexOfSWF);
		otherBrowserURL=swfURL;
	}
	else
	{
		ieURL=swfURL;
		otherBrowserURL=swfURL+'.swf';
	}
	if(init_color!=undefined&&parameter.indexOf("init_color")==-1)
	{
		parameter=getParameter(parameter);
		parameter+="init_color="+init_color;
	}
	if(urlValue.indexOf("dc.swf")!=-1)
	{
		parameter+="&footprint="+urlLink;
		if(typeof(define_url)!='undefined')
		{
			parameter+="&init_root="+define_url;
		}
	}
	ieURL=ieURL+parameter;
	otherBrowserURL=otherBrowserURL+parameter;
	var m=navigator.userAgent.toLowerCase().indexOf("msie")!=-1
	if(m)	//for ie, resolve the active swf problem
	{
		document.write('<DIV id="'+divId+'">');
		AC_FL_RunContent('codebase','http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,19,0','width',widthValue,'height',heightValue,'src',ieURL,'id',flashId,'quality','high','pluginspage','http://www.macromedia.com/go/getflashplayer','movie',ieURL,'name','topcmm_123livehelp','swfLiveConnect','true','AllowScriptAccess','always'); 
		document.write('</DIV>');
	}
	else
	{
		try
		{
			//if firefox use document.write('<OBJECT...'>) to embed swf object, the browser will throw SetVariable is not a method exception
			document.write('<DIV id="'+divId+'">');
			document.getElementById(divId).innerHTML='<OBJECT classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" wmode="opaque" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,19,0" WIDTH="'+widthValue+'" HEIGHT="'+heightValue+'" id="'+flashId+'"><PARAM NAME=movie VALUE="'+otherBrowserURL+'"><PARAM NAME=AllowScriptAccess VALUE="always"><PARAM NAME=quality VALUE="high"><param name="wmode" value="opaque" /><PARAM NAME="menu" value="false"><EMBED src="'+otherBrowserURL+'" quality=high menu=false WIDTH="'+widthValue+'" HEIGHT="'+heightValue+'" TYPE="application/x-shockwave-flash" PLUGINSPAGE="http://www.macromedia.com/go/getflashplayer" scale="noscale" name="'+flashId+'" swLiveConnect="true" AllowScriptAccess="always"></EMBED></OBJECT>';
			document.write('</DIV>');
		}
		catch(e)
		{
			//can not use proxy
			document.write('<DIV id="'+divId+'"><OBJECT classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" wmode="opaque" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,19,0" WIDTH="'+widthValue+'" HEIGHT="'+heightValue+'" id="'+flashId+'"><PARAM NAME=movie VALUE="'+otherBrowserURL+'"><PARAM NAME=AllowScriptAccess VALUE="always"><PARAM NAME=quality VALUE="high"><param name="wmode" value="opaque" /><PARAM NAME="menu" value="false"><EMBED src="'+otherBrowserURL+'" quality=high menu=false WIDTH="'+widthValue+'" HEIGHT="'+heightValue+'" TYPE="application/x-shockwave-flash" PLUGINSPAGE="http://www.macromedia.com/go/getflashplayer" scale="noscale" name="'+flashId+'" swLiveConnect="true" AllowScriptAccess="always"></EMBED></OBJECT></DIV>');
		}
	}
}
/**************************for open swf method end******************************/
/*******************************Adobe method start******************************/
//v1.0
//Copyright 2006 Adobe Systems, Inc. All rights reserved.
function AC_AddExtension(src, ext)
{
  if (src.indexOf('?') != -1)
    return src.replace(/\?/, ext+'?'); 
  else
    return src + ext;
}

function AC_Generateobj(objAttrs, params, embedAttrs) 
{ 
  var str = '<object ';
  for (var i in objAttrs)
    str += i + '="' + objAttrs[i] + '" ';
  str += '>';
  for (var i in params)
    str += '<param name="' + i + '" value="' + params[i] + '" /> ';
  str += '<embed ';
  for (var i in embedAttrs)
    str += i + '="' + embedAttrs[i] + '" ';
  str += ' ></embed></object>';
  document.write(str);
}

function AC_FL_RunContent(){
  var ret = 
    AC_GetArgs
    (  arguments, ".swf", "movie", "clsid:d27cdb6e-ae6d-11cf-96b8-444553540000"
     , "application/x-shockwave-flash"
    );
  AC_Generateobj(ret.objAttrs, ret.params, ret.embedAttrs);
}

function AC_SW_RunContent(){
  var ret = 
    AC_GetArgs
    (  arguments, ".dcr", "src", "clsid:166B1BCA-3F9C-11CF-8075-444553540000"
     , null
    );
  AC_Generateobj(ret.objAttrs, ret.params, ret.embedAttrs);
}

function AC_GetArgs(args, ext, srcParamName, classid, mimeType){
  var ret = new Object();
  ret.embedAttrs = new Object();
  ret.params = new Object();
  ret.objAttrs = new Object();
  for (var i=0; i < args.length; i=i+2){
    var currArg = args[i].toLowerCase();    

    switch (currArg){	
      case "classid":
        break;
      case "pluginspage":
        ret.embedAttrs[args[i]] = args[i+1];
        break;
      case "src":
      case "movie":	
        args[i+1] = AC_AddExtension(args[i+1], ext);
        ret.embedAttrs["src"] = args[i+1];
        ret.params[srcParamName] = args[i+1];
        break;
      case "onafterupdate":
      case "onbeforeupdate":
      case "onblur":
      case "oncellchange":
      case "onclick":
      case "ondblClick":
      case "ondrag":
      case "ondragend":
      case "ondragenter":
      case "ondragleave":
      case "ondragover":
      case "ondrop":
      case "onfinish":
      case "onfocus":
      case "onhelp":
      case "onmousedown":
      case "onmouseup":
      case "onmouseover":
      case "onmousemove":
      case "onmouseout":
      case "onkeypress":
      case "onkeydown":
      case "onkeyup":
      case "onload":
      case "onlosecapture":
      case "onpropertychange":
      case "onreadystatechange":
      case "onrowsdelete":
      case "onrowenter":
      case "onrowexit":
      case "onrowsinserted":
      case "onstart":
      case "onscroll":
      case "onbeforeeditfocus":
      case "onactivate":
      case "onbeforedeactivate":
      case "ondeactivate":
      case "type":
      case "codebase":
        ret.objAttrs[args[i]] = args[i+1];
        break;
      case "width":
      case "height":
      case "align":
      case "vspace": 
      case "hspace":
      case "class":
      case "title":
      case "accesskey":
      case "name":
      case "id":
      case "tabindex":
        ret.embedAttrs[args[i]] = ret.objAttrs[args[i]] = args[i+1];
        break;
      default:
        ret.embedAttrs[args[i]] = ret.params[args[i]] = args[i+1];
    }
  }
  ret.objAttrs["classid"] = classid;
  if (mimeType) ret.embedAttrs["type"] = mimeType;
  return ret;
}
/*******************************Adobe method end******************************/

//display status img start
function getOnlineStatus(assignType,assignId)
{
	if(assignType==1)			//assign dept
	{	
		for(var i in onlineDept)
		{
			if(onlineDept[i][1]==assignId) return true;
		}
	}
	else if(assignType==2)		//assign staff
	{
		for(var i in onlineStaff)
		{
			if(onlineStaff[i][0]==assignId) return true;
		}
	}
	else
	{
		if(onlineDept.length!=0) 
		{
			return true;
		}
		else
		{
			return false;
		}
	}
	return false;
}
function displayStatusImg(assignType,assignId,onlineImg,offlineImg,clientHtmlUrl,win_width,win_height,init_url,init_room,init_nickname,init_preColor)
{
	var htmlcode="";
	if(getOnlineStatus(assignType,assignId))
	{
		htmlcode=onlineImg;
	}
	else
	{
		htmlcode=offlineImg;
	}
	var functionStr="openClientInNewWindow('"+clientHtmlUrl+"','"+win_width+"','"+win_height+"','"+init_url+"','"+init_room+"','"+init_nickname+"','"+init_preColor+"');return false;";
	htmlcode = '<a href="'+clientHtmlUrl+'" target="123livehelp_client" onclick="'+functionStr+'"><img src="' + htmlcode + '"border="0"></a>';
	document.write(htmlcode);
}

function displayStatusText(assignType,assignId,onlineText,offlineText,clientHtmlUrl,win_width,win_height,init_url,init_room,init_nickname,init_preColor)
{
	
	var htmlcode ="";
	if(getOnlineStatus(assignType,assignId))
	{
		htmlcode=onlineText;
	}
	else
	{
		htmlcode=offlineText;
	}
	var functionStr="openClientInNewWindow('"+clientHtmlUrl+"','"+win_width+"','"+win_height+"','"+init_url+"','"+init_room+"','"+init_nickname+"','"+init_preColor+"');return false;";
	
	htmlcode = '<a href="'+clientHtmlUrl+'" target="123livehelp_client" onclick="'+functionStr+'">'+htmlcode+'</a>';
	document.write(htmlcode);
}

function selectDC()
{
	var button_type="0";
	var buttonTypeLength=document.customForm.button_type.length;
	for(i=0;i<buttonTypeLength;i++)
	{
		if(document.customForm.button_type[i].checked)
		{
			button_type=document.customForm.button_type[i].value;
			break;
		}
	}
	if(button_type==NOT_DISPLAY_ONLINE_STATUS)		//only DC
	{
		document.customForm.win_width.disabled=true;
		document.customForm.win_height.disabled=true;
		var windowStytleLength=document.customForm.button_window_style.length;
		for(i=0;i<windowStytleLength;i++)
		{
			document.customForm.button_window_style[i].disabled=true;
			document.customForm.button_window_style[i].checked=false;
		}
		document.customForm.button2.disabled=true;
		document.customForm.select_assign.disabled=true;
	}
	else
	{
		document.customForm.win_width.disabled=false;
		document.customForm.win_height.disabled=false;
		var windowStytleLength=document.customForm.button_window_style.length;
		for(i=0;i<windowStytleLength;i++)
		{
			document.customForm.button_window_style[i].disabled=false;
			//document.customForm.button_window_style[i].checked=false;
		}
		document.customForm.button_window_style[0].checked=true;
		document.customForm.button2.disabled=false;
		document.customForm.select_assign.disabled=false;
	}
}

function selectNoDC()
{
	var dcSkinType="0";
	var dcSkinTypeLength=document.customForm.dc_style.length;
	var dcDeptLength=document.customForm.dc_dept.length;
	for(i=0;i<dcSkinTypeLength;i++)
	{
		if(document.customForm.dc_style[i].checked)
		{
			dcSkinType=document.customForm.dc_style[i].value;
			break;
		}
	}
	if(dcSkinType=="0")//No DC
	{
		if(typeof(DeptLength)=='undefined')
		{
			document.customForm.dc_dept.disabled=true;
			document.customForm.dc_dept.checked=false;
			document.customForm.select_DC_popup.disabled=true;
		}
		for(i=0;i<dcDeptLength;i++)
		{
			document.customForm.dc_dept[i].disabled=true;
			document.customForm.dc_dept[i].checked=false;
			document.customForm.select_DC_popup.disabled=true;
		}
	}
	else
	{
		for(i=0;i<dcDeptLength;i++)
		{
			document.customForm.dc_dept[i].disabled=false;
		}
		if(typeof(dcDeptLength)=='undefined')
		{
			document.customForm.dc_dept.checked=true;
			document.customForm.dc_dept.disabled=false;
		}
		else
		{
			document.customForm.dc_dept[0].checked=true;
		}
		document.customForm.select_DC_popup.disabled=false;
	}
}
function getRootURL()
{
	document.customForm.url.value=urlLink.substring(0,urlLink.lastIndexOf('/'));
}
function showAllDept()
{
	if(deptList.length==0)
	{
		document.getElementById("assign_dc_dept").innerHTML='<font color="#FF0000">There is no Department for staff! <br>In order to use the function of invite window,please add at least one department.</font>';
	}
	for(i=0;i<deptList.length;i++)
		{
			if(i==0)
			{
			    document.getElementById("assign_dc_dept").innerHTML+='<input type="radio" name="dc_dept" value="'+deptList[i][1]+'" checked>'+deptList[i][0];
			}
			else
			{
			    document.getElementById("assign_dc_dept").innerHTML+='<input type="radio" name="dc_dept" value="'+deptList[i][1]+'" >'+deptList[i][0];
			}
			if(i>0 && i%7 ==0)
			{
				document.getElementById("assign_dc_dept").innerHTML+='<br>';
			}
			
		}
}
function openClientInNewWindow(clientHtmlUrl,win_width,win_height,init_url,init_room,init_nickname,init_preColor)
{
	if(win_width=="undefined"||win_width=="")
	{
		win_width=495;
	}
	if(win_height=="undefined"||win_height=="")
	{
		win_height=440;
	}
	var parameter="";
	if(init_url=="undefined"||init_url=="")
	{
		init_url=urlLink;
	}
	parameter="?";
	while(clientHtmlUrl.indexOf("?init_color")!=-1)
	{
		parameter="&";
		break;
		
	}
	parameter+="init_url="+init_url;
	if(init_room!="undefined"&&init_room!="")
	{
		parameter=getParameter(parameter);	
		parameter+="init_room="+init_room;
	}
	if(init_nickname!="undefined"&&init_nickname!="")
	{
		parameter=getParameter(parameter);	
		parameter+="init_nickname="+init_nickname;
	}
	/*if(init_preColor!=undefined&&init_preColor!="")
	{
		parameter=getParameter(parameter);	
		parameter+="init_preColor="+init_preColor;
	}*/
	
	var urlStr=clientHtmlUrl+parameter;
	var win = window.open(urlStr, "123livehelp_client"+Math.round(Math.random()*1000), "resizable=1, width="+win_width+",height="+win_height+",status=1");
}
//display status img end
//generator code
var CLIENT_HTML="client.html";
var LIVE_STATUS_JS="live_status.js";
var STYLE_CSS="style.css";
var MAIN_JS="123livehelp.js";
var ONLINE_JPG="img/online.jpg";
var OFFLINE_JPG="img/offline.jpg";
var ONLINE_1_JPG="img/online1.jpg";
var OFFLINE_1_JPG="img/offline1.jpg";
var ONLINE_2_JPG="img/online2.jpg";
var OFFLINE_2_JPG="img/offline2.jpg";
var DC_SWF="dc.swf";
//define the constat variable
var BUTTON_TYPE_IMAGE="0";
var BUTTON_TYPE_TEXT="1";
var BUTTON_TYPE_NULL="-1";

var BUTTON_ASSIGN_NULL="0";
var BUTTON_ASSIGN_DEPT="1";
var BUTTON_ASSIGN_STAFF="2";

var INVIATION_STYLE_SLIDEDOWN=1;
var INVIATION_STYLE_POPUP=0;

var INVIATION_STYLE_BROWN=1;
var INVIATION_STYLE_GREEN=2;
var INVIATION_STYLE_RED=3;
var INVIATION_STYLE_ORANAGE=4;
var INVIATION_STYLE_BLUE=5;
var INVIATION_STYLE_BLACK=6;
var INVIATION_STYLE_VIOLET=7;
var INVIATION_STYLE_CYAN=8;
var INVIATION_STYLE_NULL=0;

//define end
var CLIENT_HTML_CODE_TEMPLATE='<!-- 123livehelp script begin -->\r\n<link href="#styleCSS#" rel="stylesheet" type="text/css" />\r\n<script language="javascript" src="#livestatusjs#"></script>\r\n<script language="javascript" src="#mainjs#"></script>\r\n<script language="javascript">\r\nvar button_type=#displayStatusStyle#;\r\nvar online_display="#online#";\r\nvar offline_display="#offline#";\r\nvar button_assign_type=#assigntype#;\r\n#pre_id#var chat_window_skin="#chatWindowSkin#";\r\nvar chat_window_width=#width#;\r\nvar chat_window_height=#height#;\r\nvar enable_invitation=#enableDC#;\r\n#pre_dc#var define_url = "#define_url#";\r\nlivehelp();\r\n</script>\r\n<!-- 123livehelp script end -->';	
var CLIENT_STANDARD_EMBED_CODE=""

if(typeof(deptList)!='undefined'&&deptList.length!=0)
{
	CLIENT_STANDARD_EMBED_CODE=generateCode("0","495","440","violet","0","0","1",deptList[0][1],"1","");	
}
else
{
	//alert(deptList.length);
	CLIENT_STANDARD_EMBED_CODE=generateCode("0","495","440","violet","0","0","0","0","1","");	
}

function generateCode(button_type,win_width,win_height,button_window_style,select_assign_type,assign_id,dc_skin,dc_dept,dc_app_type,url,onLineText,offLineText)
{
	var rootUrl=urlLink.substring(0,urlLink.lastIndexOf('/'));
	var livestatusjs=LIVE_STATUS_JS;
	var styleCSS=STYLE_CSS;
	var mainjs=MAIN_JS;
	var online=ONLINE_JPG;
	var offline=OFFLINE_JPG;
	var dc=DC_SWF;
	var clientHtml=CLIENT_HTML+"?init_color="+button_window_style;
	var enableDC="true";
	if(select_assign_type==CLIENT_ASSIGN_DEPT)//assign dept
	{
		clientHtml+='&init_room='+assign_id;
	}
	else if(select_assign_type==CLIENT_ASSIGN_STAFF)//assign staff
	{
		clientHtml+='&init_staff='+assign_id;
	}
	if(url!="")
	{
		rootUrl=url;
	}
	switch(button_type)
	{
		case '0':
				online=ONLINE_JPG;
				offline=OFFLINE_JPG;
				break;
		case '1':
				online=ONLINE_1_JPG;
				offline=OFFLINE_1_JPG;
				break;
		case '2':
				online=ONLINE_2_JPG;
				offline=OFFLINE_2_JPG;
				break;
		case '3':
				online="";
				offline="";
				break;
		case '4':
				online=onLineText;
				offline=offLineText;
				break;
	  default:
	  		online=ONLINE_JPG;
				offline=OFFLINE_JPG;
	}
	if (win_width < 495)
	{
			alert("width can't be less than 495");
			return CLIENT_STANDARD_EMBED_CODE;
	}
	if (win_height < 440)
	{
			alert("height can't be less than 440");
			return CLIENT_STANDARD_EMBED_CODE;	
	}
	var embedCode=CLIENT_HTML_CODE_TEMPLATE;
	var displayOnlineType="";
	while(embedCode.indexOf("#displayStatusStyle#")!=-1)
	{
		if(typeof(onLineText)=='undefined'&&typeof(offLineText)=='undefined')
		{
			displayOnlineType="BUTTON_TYPE_IMAGE";
		}
		else
		{
			displayOnlineType="BUTTON_TYPE_TEXT";
			if(typeof(onLineText)=='undefined')
			{
				online="";
			}
			else
			{
				online=onLineText;
			}
			if(typeof(offLineText)=='undefined')
			{
				offline=""
			}
			else
			{
				offline=offLineText;
			}
		}
		if(online==""&&offline=="")
		{
			displayOnlineType="BUTTON_TYPE_NULL";
		}
		embedCode=embedCode.replace("#displayStatusStyle#",displayOnlineType);
	}
	while(embedCode.indexOf("#chatWindowSkin#")!=-1)
	{
		embedCode=embedCode.replace("#chatWindowSkin#",button_window_style);
	}
	while(embedCode.indexOf("#livestatusjs#")!=-1)
	{
		livestatusjs=rootUrl+'/'+livestatusjs;
		embedCode=embedCode.replace("#livestatusjs#",livestatusjs);
	}
	while(embedCode.indexOf("#styleCSS#")!=-1)
	{
		styleCSS=rootUrl+'/css/'+styleCSS;
		embedCode=embedCode.replace("#styleCSS#",styleCSS);
	}
	while(embedCode.indexOf("#mainjs#")!=-1)
	{
		mainjs=rootUrl+'/'+mainjs;
		embedCode=embedCode.replace("#mainjs#",mainjs);
	}
	if(displayOnlineType=="BUTTON_TYPE_IMAGE")
	{
		online=rootUrl+'/'+online;
		offline=rootUrl+'/'+offline;
	}
	while(embedCode.indexOf("#online#")!=-1)
	{	
		embedCode=embedCode.replace("#online#",online);
	}
	while(embedCode.indexOf("#offline#")!=-1)
	{
		embedCode=embedCode.replace("#offline#",offline);
	}
	clientHtml=rootUrl+'/'+clientHtml;
	while(embedCode.indexOf("#clienthtmlurl#")!=-1)
	{
		embedCode=embedCode.replace("#clienthtmlurl#",clientHtml);
	}
	while(embedCode.indexOf("#width#")!=-1)
	{
		embedCode=embedCode.replace("#width#",win_width);
	}
	while(embedCode.indexOf("#height#")!=-1)
	{
		embedCode=embedCode.replace("#height#",win_height);
	}
	while(embedCode.indexOf("#define_url#")!=-1)
	{
		embedCode=embedCode.replace("#define_url#",rootUrl);
	}
	if(dc_skin==0)
	{
		enableDC="false";
	}
	var dc_str="";
	if(enableDC=="true")
	{
		if(dc_app_type==INVIATION_STYLE_SLIDEDOWN)
		{
			dc_str+="var invitation_popup_type=INVIATION_STYLE_SLIDEDOWN;\r\n";
		}
		else
		{
			dc_str+="var invitation_popup_type=INVIATION_STYLE_POPUP;\r\n";
		}
		var INVIATION_STYLE_BLUE=1;

		var dcSkinStr="";
		switch(dc_skin)
		{
			case "1":dcSkinStr="INVIATION_STYLE_BROWN";break;
			case "2":dcSkinStr="INVIATION_STYLE_GREEN";break;
			case "3":dcSkinStr="INVIATION_STYLE_RED";break;
			case "4":dcSkinStr="INVIATION_STYLE_ORANAGE";break;
			case "5":dcSkinStr="INVIATION_STYLE_BLUE";break;
			case "6":dcSkinStr="INVIATION_STYLE_BLACK";break;
			case "7":dcSkinStr="INVIATION_STYLE_VIOLET";break;
			case "8":dcSkinStr="INVIATION_STYLE_CYAN";break;
			case "0":dcSkinStr="INVIATION_STYLE_NULL";break;
		}
		dc_str+="var invitation_skin="+dcSkinStr+";\r\n"
		dc_str+="var invitation_dept_id="+dc_dept+";\r\n"
		
	}
	while(embedCode.indexOf("#pre_dc#")!=-1)
	{
		embedCode=embedCode.replace("#pre_dc#",dc_str);
	}
	init_dc_skin=dc_skin;
	if(typeof(deptList)!="undefined"&&deptList.length==0)
	{
		enableDC="false";
	}
	while(embedCode.indexOf("#enableDC#")!=-1)
	{
		embedCode=embedCode.replace("#enableDC#",enableDC);
	}
	var tempAssignType="";
	while(embedCode.indexOf("#assigntype#")!=-1)
	{
		if(select_assign_type=="1")
		{
			tempAssignType="BUTTON_ASSIGN_DEPT"
		}
		else if(select_assign_type=="2")
		{
			tempAssignType="BUTTON_ASSIGN_STAFF";
		}
		else
		{
			tempAssignType="BUTTON_ASSIGN_NULL";
		}
		embedCode=embedCode.replace("#assigntype#",tempAssignType);
	}
	while(embedCode.indexOf("#pre_id#")!=-1)
	{
		var tempAssignStr="";
		if(tempAssignType=="BUTTON_ASSIGN_STAFF")
		{
			tempAssignStr="var pre_staff_id=\""+assign_id+"\";\r\n";
		}
		else if(tempAssignType=="BUTTON_ASSIGN_DEPT")
		{
			tempAssignStr="var pre_dept_id=\""+assign_id+"\";\r\n";
		}
		else
		{
			tempAssignStr="";
		}
		embedCode=embedCode.replace("#pre_id#",tempAssignStr);
	}
	while(embedCode.indexOf("#assignid#")!=-1)
	{
		embedCode=embedCode.replace("#assignid#",assign_id);
	}
	while(embedCode.indexOf("#dcappstyle#")!=-1)
	{
		
	}
	if(button_type==NOT_DISPLAY_ONLINE_STATUS&&(dc_skin=="0"||deptList.length==0))
	{
		embedCode=SELECT_NO_DC_NO_POPUP;
	}
	return embedCode;
}
//generator code
function getContentDocument(e)
{
	if(e.contentDocument){return(e.contentDocument);}else if(e.contentWindow){return(e.contentWindow.document);}else if(e.document){return(e.document);}else{return(undefined);}
}
var documentjs={
 getScripts:function(){
  var retsrc=new Array();
  for(var i=0;i<document.getElementsByTagName('script').length;i++){
   if(document.getElementsByTagName('script')[i].src!=null && document.getElementsByTagName('script')[i].src!=''){
    var s=document.getElementsByTagName('script')[i].src;
    if(s.indexOf('//')>0){
     s=s.substr(s.indexOf('//')+2);
     retsrc[retsrc.length]=s.substr(s.indexOf('/'));
    }else{
     retsrc[retsrc.length]=s;
    }    
   }
  }
  return retsrc;
 },
 isLoadedByName:function(jsname){
  var js=documentjs.getScripts();
  var f=false;
  for(var i=0;i<js.length;i++){
   var s=js[i].split('/');
   if(s[s.length-1].toLowerCase()==jsname.toLowerCase()){
    f=true;break;
   }
  }
  return f;
 },
 isLoadedByPath:function(path){
  var js=documentjs.getScripts();
  var f=false;
  for(var i=0;i<js.length;i++){
   if(js[i].toLowerCase()==path.toLowerCase()){
    f=true;break;
   }
  }
  return f;
 },
 loadScriptHead:function(path){
  if(!documentjs.isLoadedByPath(path)){
   head=document.getElementsByTagName('head').item(0);
         script=document.createElement('script');
         script.src=path;
         script.type='text/javascript';
         script.defer=true;
         void(head.appendChild(script));
  }
 },
 loadScriptBody:function(path){
  if(!documentjs.isLoadedByPath(path)){
   script=document.createElement('script');
         script.src=path;
         script.type='text/javascript';
         script.defer=true;
         document.body.appendChild(script);
  }
 }
}

var InternetExplorer = navigator.appName.indexOf("Microsoft") != -1;
if (navigator.appName && navigator.appName.indexOf("Microsoft") != -1 && 
  navigator.userAgent.indexOf("Windows") != -1 && navigator.userAgent.indexOf("Windows 3.1") == -1) 
{
	document.write('<SCRIPT LANGUAGE=VBScript\> \n');
	document.write('on error resume next \n');
	document.write('Sub lhclient_FSCommand(ByVal command, ByVal args)\n');
	document.write(' call lhclient_DoFSCommand(command, args)\n');
	document.write('end sub\n');
	document.write('</SCRIPT\> \n');
}

function lhclient_DoFSCommand(command, args)
{
	if ((command == "123livehelp") && (args == "focus"))
	{
		focus();	
	}
}
//mehtods for demo page
function generateEmbedCodeFromForm()
{
	var button_type="0";
	var buttonTypeLength=document.customForm.button_type.length;
	for(i=0;i<buttonTypeLength;i++)
	{
		if(document.customForm.button_type[i].checked)
		{
			button_type=document.customForm.button_type[i].value;
			break;
		}
	}
	var	win_width=document.customForm.win_width.value;
	var win_height=document.customForm.win_height.value;
	
	var window_type="0";
	var window_typeTypeLength=document.customForm.button_window_style.length;
	for(i=0;i<window_typeTypeLength;i++)
	{
		if(document.customForm.button_window_style[i].checked)
		{
			window_type=document.customForm.button_window_style[i].value;
			break;
		}
	}
	var assign_type="0";
	var assign_id="0";
	
	if (typeof(document.customForm.assign_id)=='undefined')
	{
		assignLength=0;
	}
	else
	{
		assignLength=document.customForm.assign_id.length;
	}
	if(typeof(assignLength)=='undefined')
	{
		assign_id=document.customForm.assign_id.value;
	}
	if(assignLength!=0)
	{
		for(i=0;i<assignLength;i++)
	    {
		    if(document.customForm.assign_id[i].checked)
		    {
		  	    assign_id=document.customForm.assign_id[i].value;
			    break;
		    }
	    }
		assign_type=document.customForm.select_assign.value;
	}
	var dc_skin="0";
	dcSkinLength=document.customForm.dc_style.length;
	for(i=0;i<dcSkinLength;i++)
    {
		if(document.customForm.dc_style[i].checked)
			{
		  	   dc_skin=document.customForm.dc_style[i].value;
			   break;
		   }
	   }
	var dc_dept="1";
	if(deptList.length!=0)
	{
		dcDeptLength=document.customForm.dc_dept.length;
		if(typeof(dcDeptLength)=='undefined')
		{
			dc_dept=document.customForm.dc_dept.value;
		}
		else
		{
			for(i=0;i<dcDeptLength;i++)
			{
				if(document.customForm.dc_dept[i].checked)
				{
					   dc_dept=document.customForm.dc_dept[i].value;
					   break;
				}
			}
		}
	}
	var dc_app_style=document.customForm.select_DC_popup.value;
	var url=document.customForm.url.value;
	if(button_type==DISPLAY_ONLINE_STATUS_TEXT)
	{
		var onlineText=document.customForm.online_text.value;
		var offlineText=document.customForm.offline_text.value;
		var embedCode=generateCode(button_type,win_width,win_height,window_type,assign_type,assign_id,dc_skin,dc_dept,dc_app_style,url,onlineText,offlineText);	
		
	}
	else if(button_type==NOT_DISPLAY_ONLINE_STATUS)
	{
		var onlineText="";
		var offlineText="";
		var embedCode=generateCode(button_type,win_width,win_height,window_type,assign_type,assign_id,dc_skin,dc_dept,dc_app_style,url,onlineText,offlineText);	
	}
	else
	{
		var embedCode=generateCode(button_type,win_width,win_height,window_type,assign_type,assign_id,dc_skin,dc_dept,dc_app_style,url);
	}
	if(embedCode==SELECT_NO_DC_NO_POPUP)
	{
		document.customForm.embedCode.disabled=true;
	}
	else
	{
		document.customForm.embedCode.disabled=false;
	}
	document.customForm.embedCode.value=embedCode;
}
function showAssign(assignType)
{
	var assign_html="";
	document.getElementById("div_assign").innerHTML="";
	if(assignType==CLIENT_ASSIGN_DEPT)//pre select Dept
	{
		if(deptList.length==0)
		{
			document.getElementById("div_assign").innerHTML+='There is no Departments.Please add one in admin panel.'
		}
		for(i=0;i<deptList.length;i++)
		{
			if(i==0)
			{
			    document.getElementById("div_assign").innerHTML+='<input type="radio" name="assign_id" value="'+deptList[i][1]+'" checked >'+deptList[i][0]+'<br/>';
			}
			else
			{
			    document.getElementById("div_assign").innerHTML+='<input type="radio" name="assign_id" value="'+deptList[i][1]+'" >'+deptList[i][0]+'<br/>';
			}
		}
		
	}
	if(assignType==CLIENT_ASSIGN_STAFF)//pre select Dept
	{
		if(staffList.length==0)
		{
			document.getElementById("div_assign").innerHTML+='There is no staff.Please add one in admin panel.'
		}
		for(i=0;i<staffList.length;i++)
		{
			if(i==0)
			{
			    document.getElementById("div_assign").innerHTML+='<input type="radio" name="assign_id" value="'+staffList[i]+'" checked >'+staffList[i]+'<br/>';
			}
			else
			{
			    document.getElementById("div_assign").innerHTML+='<input type="radio" name="assign_id" value="'+staffList[i]+'" >'+staffList[i]+'<br/>';
			}
		}
	}
}

function openCustomClient1()
{
	var win_width = document.customForm.win_width.value;
	var win_height = document.customForm.win_height.value;
	if (win_width < 495)
	{
		alert("width can't be less than 495");
		return;
	}
	if (win_height < 440)
	{
		alert("height can't be less than 440");
		return;	
	}
	var window_type="green";
	var window_typeTypeLength=document.customForm.button_window_style.length;
	for(i=0;i<window_typeTypeLength;i++)
	{
		if(document.customForm.button_window_style[i].checked)
		{
			window_type=document.customForm.button_window_style[i].value;
			break;
		}
	}
	//var win_color=document.customForm.win_color.value;
	openClientInNewWindow('client.html?init_color='+window_type,win_width,win_height,"","","","");
}

function openCustomClient2()
{
	var init_nickname=document.customForm.init_nickname.value;
	var init_room=document.customForm.init_room.value;
	openClientInNewWindow("client.html","","","",init_room,init_nickname,"");
}
//mehtods for demo page

function getBrowserType()
{
   if(navigator.userAgent.indexOf("MSIE")>0) { 
        return "MSIE"; 
   } 
   if(isFirefox=navigator.userAgent.indexOf("Firefox")>0){ 
        return "Firefox"; 
   } 
   if(isSafari=navigator.userAgent.indexOf("Safari")>0) { 
        return "Safari"; 
   }  
   if(isCamino=navigator.userAgent.indexOf("Camino")>0){ 
        return "Camino"; 
   } 
   if(isMozilla=navigator.userAgent.indexOf("Gecko/")>0){ 
        return "Gecko"; 
   }
} 

function Department(deptID)
{
	//@param deptID,is a DepartmentID,predefined in the LiveHelp admin panel.
	if(deptID!=null){
	for(var i in onlineDept)
	{
		if(onlineDept[i][1]==deptID) return true;
	}
	}
	else
	{
		if(onlineDept.length!=0) return true;
	}
}

// This script is copyright (c) Henrik Petersen, NetKontoret
// Feel free to use this script on your own pages as long as you do not change it.
// It is illegal to distribute the script as part of a tutorial / script archive.
// Updated version available at: http://www.echoecho.com/toolfloatinglayer.htm
// This comment and the 4 lines above may not be removed from the code.

// this file is modified by Tim@TopCMM
//

var FC_floatX=200;
var FC_floatY=-130;
var FC_halign = "center";
var FC_valign = "top";

var FC_layerwidth = 250;
var FC_layerheight = 200;
var FC_delayspeed = 5;

var FC_lastX = 0;
var FC_lastY = 0;

var FC_NS6 = false;
var FC_IE4 = (document.all != null);
if (!FC_IE4){
	FC_NS6 = (document.getElementById != null);
}
var FC_NS4 = (document.layers != null);

function FC_adjust(){
		if ((FC_NS4) || (FC_NS6)){
			if (FC_lastX == -1 || FC_delayspeed == 0){
				FC_lastX = window.pageXOffset + FC_floatX;
				FC_lastY = window.pageYOffset + FC_floatY;
			}else{
				var dx = Math.abs(window.pageXOffset + FC_floatX - FC_lastX);
				var dy = Math.abs(window.pageYOffset + FC_floatY - FC_lastY);
				var d = Math.sqrt(dx * dx + dy * dy);
				var c = Math.round(d / 10);
				if (window.pageXOffset + FC_floatX > FC_lastX){
					FC_lastX = FC_lastX + FC_delayspeed + c;
				}
				if (window.pageXOffset + FC_floatX < FC_lastX){
					FC_lastX = FC_lastX - FC_delayspeed - c;
				}
				if (window.pageYOffset + FC_floatY > FC_lastY){
					FC_lastY = FC_lastY + FC_delayspeed + c;
				}
				if (window.pageYOffset + FC_floatY < FC_lastY){
					FC_lastY = FC_lastY - FC_delayspeed - c;
				}
			}
			if (FC_NS4){
				if(document.getElementById('FC_floatlayer')!=null)
				{
					document.layers['FC_floatlayer'].pageX = FC_lastX + "px";
					document.layers['FC_floatlayer'].pageY = FC_lastY + "px";
				}
			}
			if (FC_NS6){
				if(document.getElementById('FC_floatlayer')!=null)
				{
					document.getElementById('FC_floatlayer').style.left = FC_lastX + "px";
					document.getElementById('FC_floatlayer').style.top = FC_lastY + "px";
				}
			}
		}else if(FC_IE4){
			if (FC_lastX == -1 || FC_delayspeed == 0){
				//FC_lastX = document.body.scrollLeft + FC_floatX;
				//FC_lastY = document.body.scrollTop + FC_floatY;
				FC_lastX = document.documentElement.scrollLeft + FC_floatX;
				FC_lastY = document.documentElement.scrollTop + FC_floatY;
			}
			else
			{		
				var dx = Math.abs( document.getElementById('FC_floatlayer').scrollLeft + FC_floatX - FC_lastX);
				var dy = Math.abs( document.getElementById('FC_floatlayer').scrollTop + FC_floatY - FC_lastY);
				var d = Math.sqrt(dx * dx + dy * dy);
				var c = Math.round(d / 10);
				if (document.documentElement.scrollLeft + FC_floatX > FC_lastX){
					FC_lastX = FC_lastX + FC_delayspeed + c;
				}
				if (document.documentElement.scrollLeft + FC_floatX < FC_lastX){
					FC_lastX = FC_lastX - FC_delayspeed - c;
				}
				if (document.documentElement.scrollTop + FC_floatY > FC_lastY){
					FC_lastY = FC_lastY + FC_delayspeed + c;
				}
				if (document.documentElement.scrollTop + FC_floatY < FC_lastY){
					FC_lastY = FC_lastY - FC_delayspeed - c;
				}
			}
			 document.getElementById('FC_floatlayer').style.posLeft= FC_lastX;
			 document.getElementById('FC_floatlayer').style.posTop= FC_lastY;
		}
		setTimeout("FC_adjust()", 50);
}

function FC_define(){
	if ((FC_NS4) || (FC_NS6)){
		switch (FC_halign){
			case "left":
			FC_floatX=iFC_floatX;
				break;
			case "right":
			FC_floatX=window.innerWidth-iFC_floatX-FC_layerwidth-20;
				break;
			case "center":
			FC_floatX=Math.round((window.innerWidth-20)/2)-Math.round(FC_layerwidth/2);
				break;
		};
		switch (FC_valign){
			case "top":
			FC_floatY=-FC_layerheight;
				break;
			case "bottom":
			FC_floatY=window.innerHeight-iFC_floatY-FC_layerheight;
				break;
			case "center":
			FC_floatY=Math.round((window.innerHeight-20)/2)-Math.round(FC_layerheight/2);
				break;
		};
	}
	if (FC_IE4){
		switch (FC_halign){
			case "left":
			FC_floatX=iFC_floatX;
				break;
			case "right":
			FC_floatX=document.body.offsetWidth-iFC_floatX-FC_layerwidth-20;
				break;
			case "center":
			FC_floatX=Math.round((document.body.offsetWidth-20)/2)-Math.round(FC_layerwidth/2);	
				break
		};
		switch (FC_valign){
			case "top":
			FC_floatY= -FC_layerheight;//iFC_floatY - 100;
				break;
			case "bottom":
			FC_floatY=document.body.offsetHeight-iFC_floatY-FC_layerheight
				break;
			case "center":
			FC_floatY=Math.round((window.screen.availHeight-20)/2)-Math.round(FC_layerheight/2)
				break;
		}
	}
}
//var FC_swf_url = "popwin.swf";
var popwinWidth = "216";
var popwinHeight = "120";
var dcfly;

function onGetInvite(imgPath,skin,staff,staffMsg,dept){
//var rootUrl=urlLink.substring(0,urlLink.lastIndexOf('/'));
	// create the hidden popwindow
	//------popwin----------
var FC_swfhtmlcode="<div class='dcjux'>";
	FC_swfhtmlcode+="<div style='height:22px; background:url("+imgPath+"skin/dc/"+skin+"/header.jpg);'>";
	FC_swfhtmlcode+="<div class='dczuo'><span style='font-weight:bold;' id='white'>"+staff+"</span></div>";
	FC_swfhtmlcode+="<div class='dcyou'><a href=\"javascript:varToSwf('DCDeny',null,null,null);\"><img src='"+imgPath+"skin/dc/"+skin+"/close_out.gif' onMouseOver='this.src=\""+imgPath+"skin/dc/"+skin+"/close_on.gif\"' onMouseOut='this.src=\""+imgPath+"skin/dc/"+skin+"/close_out.gif\"'></a></div></div>";
	FC_swfhtmlcode+="<div style='height:89px; background:url("+imgPath+"skin/dc/"+skin+"/bg.jpg);'>";
	FC_swfhtmlcode+="<div style='height:6px;'><!-- space end--></div><table border=\"0\" align=\"center\"><tr><td>";
	FC_swfhtmlcode+="<textarea name=\"aa\" rows=\"6\" class=\"dcbobo\">"+staffMsg+"</textarea></td></tr></table>";
	FC_swfhtmlcode+="<div style='height:8px;'><!-- space end--></div><div style='width:191px; margin:0 auto;'>";
	FC_swfhtmlcode+="<table border='0' align='center'><tr>";
	FC_swfhtmlcode+="<td class='dcbtn' style='background:url("+imgPath+"skin/dc/"+skin+"/btn.gif);'><a href=\"javascript:varToSwf('DCAccept','"+staff+"','"+dept+"','"+imgPath+"');\">Accept</a></td>";
	FC_swfhtmlcode+="<td width='5'><!-- space end--></td>";
	FC_swfhtmlcode+="<td class='dcbtn' style='background:url("+imgPath+"skin/dc/"+skin+"/btn.gif);'><a href=\"javascript:varToSwf('DCDeny',null,null,null);\">Deny</a></td></tr></table></div></div>";
	FC_swfhtmlcode+="<div><img src='"+imgPath+"skin/dc/"+skin+"/foot.jpg'></div></div>";	
	//------popwin end------
	document.getElementById('FC_floatlayer').innerHTML=FC_swfhtmlcode;
	window.focus();
	this.focus();
	FC_halign = "center";
	FC_valign = "center";
	FC_define();
	}

function onCloseInvite()
{
	if(dcfly==0){
	document.getElementById('FC_floatlayer').style.visibility = 'hidden';
	}
	FC_halign = "center";
	FC_valign = "top";
	FC_define();
}

function startDC(fly)
{
	dcfly=fly;
	// create the popwin DIV
	var FC_swfhtmlcode = "";
	var myFC_popwincode = "";
	if (FC_NS4){
		myFC_popwincode += '<layer NAME="FC_floatlayer" bgcolor="#000000" width="' + popwinWidth + '" height="' + popwinHeight + '" LEFT="'+FC_floatX+'"px TOP="'+FC_floatY+'"px>';
	}else if ((FC_IE4) || (FC_NS6)){
		if(document.body == null){
			myFC_popwincode += "<body>";
		}
		myFC_popwincode += "<div id=\"FC_floatlayer\" style=\"width:" + popwinWidth + "px; height:" + popwinHeight + "px; left:"+FC_floatX+"px; top:"+FC_floatY+"px; position:absolute;\">";
		if(document.body == null){
			myFC_popwincode += "</body>";
		}
	}
	if (FC_NS4){
		myFC_popwincode += '</layer>';
	}else if((FC_IE4) || (FC_NS6)){
		myFC_popwincode += "<\/div>";
	}
	document.write(myFC_popwincode);
	
	var iFC_floatX=FC_floatX;
	var iFC_floatY=FC_floatY;
	var FC_lastX=FC_floatX;
	var FC_lastY=FC_floatY;
	
	window.onresize = FC_define;
	if(document.body!=null)
	{
		FC_adjust();
		FC_halign = "center";
		//----set d.c. popwin fly mode---
		if(dcfly==0){
			FC_valign = "center";
		}else{
			FC_valign = "top";
		}
		FC_define();
	}
}

function varToSwf(args,staff,dept,imgpath)
    {
		if(args=="DCAccept"){
			openClientWindow(dept,staff,imgpath);
		}
		onCloseInvite();
		window.document.topcmm_123livehelp_dc.SetVariable("invite.Status", args);
	//openClientInNewWindow('client.html?init_room="'+init_room+'"',win_width_dc,win_height_dc,"","","","");
	}

function openClientWindow(initroom,initstaff,imgpath)
	{
		var vars="";
		if(initroom==""){
			vars="?init_staff="+initstaff+"&init_dc=1";
		}
		else{
			vars="?init_room="+initroom+"&init_staff="+initstaff+"&init_dc=1";
		}
	var win_width_dc="495";
  	var win_height_dc="440";
	//openClientInNewWindow("client.html"+vars,win_width_dc,win_height_dc,"","","","");
	window.open(imgpath+"client.html" + vars,'', "resizable=yes,width=520,height=450,status=yes");
	//getURL(clientUrl+"?init_room="+initroom+"&init_staff="+staff+"&init_dc=1", "_black");
	}
	
function livehelp()
{
	var client_html_url=define_url+"/client.html?init_color="+chat_window_skin;
	if(enable_invitation)
	{
		var dc_url=define_url+"/dc.swf?skin="+invitation_skin+"&init_room="+invitation_dept_id;
	}
	var button_assign_id="";
	if(button_assign_type==BUTTON_ASSIGN_NULL)
	{
		button_assign_id=0;
	}
	else if(button_assign_type==BUTTON_ASSIGN_DEPT)
	{
		button_assign_id=pre_dept_id;
		client_html_url+="&init_room="+button_assign_id;
	}
	else
	{
		button_assign_id=pre_staff_id;
		client_html_url+="&init_staff="+button_assign_id;
	}
	
	if(button_type==BUTTON_TYPE_IMAGE)
	{
		displayStatusImg(button_assign_type,button_assign_id,online_display,offline_display,client_html_url,chat_window_width,chat_window_height);
	}
	else if(button_type==BUTTON_TYPE_TEXT)
	{
		displayStatusText(button_assign_type,button_assign_id,online_display,offline_display,client_html_url,chat_window_width,chat_window_height);
	}
	if(enable_invitation)
	{
		startDC(invitation_popup_type);
		openSWF(dc_url,"1","1","dc","topcmm_123livehelp_dc");
	}
}